Question-08. Can I manage the claim myself?

While in theory it is possible to handle the claim yourself, realistically, the time sensitivity of claims and complex nature of the documentation which require an in depth knowledge of Spanish law and language make it difficult.
How many foreign borrowers will be able to calculate how much they've really been overcharged in interest payments due to hidden “Floor Clauses” and how many will be able to deal with the extra judicial process or even understand it given the language barrier in many cases.
These obstacles plus the ambiguity surrounding the claims themselves, leave consumers at a strong disadvantage against the banks who get to decide what settlement to offer based on their own criteria.
With no penalty for not offering full compensation, how many foreign borrowers are in a position to know if settlements are just or not?